📥

Remote Support Download

Connecting you with our technical support team

Ready to connect with our support team?

Return Home

What to Do Next

Locate the Downloaded File

Check your Downloads folder for "Simple-IT-Support.exe" or "Simple-IT-Support.dmg"

Run the Application

Double-click the file to launch. Click "Yes" or "Allow" if prompted by your system

Share the Session Code

A 9-digit code will appear. Share this code with your Simple IT technician

We'll Take It From Here

Our technician will connect and resolve your issue remotely

If you're having trouble with the download or connection:

Call us: 859-449-7878
Email: support@simple-it.us

Did we get you back up and running? Leave us a quick Google review →